No returns, refunds or cancellations on preorders. No exceptions.

• When will my order ship? The turnaround time for orders is 3-5 business days unless the item is a pre-order.

• When will my pre-order ship? Each pre-order listing has its own estimated shipping date.

• What is your return policy? Full policies can be view here.

• How do I cancel my order? Cancellations requests must be made within 12 hours of your purchase. Pre-orders, items marked clearance or final sale, and customized items are not eligible for cancellation.

• Does my order have tracking? Please visit the shipping page here.

• My item arrived damaged, what should I do? Please email blackandthemoon@gmail.com with your name, order number, receipt slip and photos of the damage.

• Where can I find a list of flowers used in the Antique Anatomy Tarot? I designed the Antique Anatomy Tarot deck with colour in mind only. Some of the plants are combinations of multiple types and do not exist in the real world.

• My Antique Anatomy Tarot came in a tuck-box without a guidebook can you send me a copy of the book? Unfortunately it sounds like you purchased a bootleg copy of the deck. The only authorized copies contain a large box with a large printed, full colour book. If your deck came in a tin with a LWB, please note that is also a bootleg copy. You can report any bootlegs to blackandthemoon@gmail.com

• Why are your prices higher on Etsy, and can you refund me the difference? Unfortunately due to the exorbitant fees on Etsy, I do have to charge slightly higher over there.

• Do you offer wholesale? Yes! Please email blackandthemoon@gmail.com 

• Will you be a guest on my podcast, youtube channel, show, magazine, etc? Yes I'd love to! Please email blackandthemoon@gmail.com with the subject line "press."

• How do I sign up for Patreon? My patreon can be viewed here.

• Can I get a tattoo of your work? Yes of course, but you cannot offer them for sale at tattoo shops or part of a digital download sheet for tattoos.

• When will this item be back in stock? I print in small batches so to ensure you get a deck I strongly recommend purchasing during a preorder period.

For all other inquiries please fill out the form below!